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Book a Specialist Hearing Test in Croydon

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How to find us

Airport House is easy to find, partly because it is very well known, and also due to the magnificent de Havilland Heron plane on display, directly in front of the building! On the familiar Purley Way, you can’t miss Airport House, nestled amidst a popular retail area, which has populated around it over recent years and grown significantly.

Parking Information

Parking is free and readily available directly outside Airport House. It couldn’t be more convenient to park and then walk a short distance to the entrance of the building.

Regain Hearing Croydon Opening Hours

Monday 9.00 am – 5.30 pm
Tuesday 9.00 am – 5.30 pm
Wednesday 9.00 am – 5.30 pm
Thursday 9.00 am – 5.30 pm
Friday 9.00 am – 5.30 pm
Saturday CLOSED
Sunday CLOSED

Hearing issues can cause a lot of stress and uncertainty. When you visit our Regain Hearing for a hearing test in Croydon, we promise a warm welcome and the very best care. Our experienced team will put your mind at ease by taking the time to understand your situation and help you tackle any challenges you face with your hearing health.

Our expert team will conduct a comprehensive hearing test using the latest equipment to evaluate your hearing. The test will help us identify the cause of any hearing loss or tinnitus. Once we have a clear picture of your hearing health, our audiologists will use results to recommend solutions that suit your specific requirements, factoring in things like your lifestyle and goals. Post examination, we help people with a range of common hearing problems, including

Croydon Regain Hearing Clinic (2)
Croydon Regain Hearing Clinic (1)

At our Regain Hearing clinic in Croydon, our team of highly qualified and experienced hearing specialists focus purely on improving all of your hearing concerns from the moment you walk through the door.

We help people with a range of common hearing problems, including:

Our clinics are fully equipped with the latest audiological equipment, enabling us to conduct comprehensive hearing tests in Croydon. All of our locations are clean and comfortable, with a welcoming atmosphere.

We can also bring our expert care directly to you with our home hearing service. Our team would be more than happy to visit you in the Croydon area.

You’ll get the best care available, either at one of our clinics or at home. Our detailed and methodical approach to audiology means we’re able to help you with any hearing problems you might have and help you reclaim your life.

Regain Hearing is ranked 4.9 out of 5 stars on Google Reviews — see what our patients say about their experience at our Regain Hearing clinic in Croydon.

Book a Hearing Consultation in Croydon Today

Don’t let tinnitus or hearing loss rule your life. Take control today with the help of our unique, streamlined service. Book your appointment with a member of our highly skilled Croydon audiologist team, and let our specialists help you find the best possible treatment for you.

Meet our Audiologists in Croydon Clinic

Jan Maxinne G. Yu

(RHAD), MClinAud

Maxinne initially aspired to be a doctor and earned a full scholarship for a Biology degree in Manila. Although unforeseen circumstances changed her career path, she remained dedicated to helping others. After working as a marketing assistant, she found her true passion in audiology. She completed a Master’s in Audiology from the University of Santo Tomas, where she participated in hearing missions alongside ENT specialists. As an audiologist, Maxinne worked closely with ENTs, specialising in hearing aid fitting and patient care. Her compassionate approach and commitment to patient well-being set her apart. Outside of work, she enjoys spending time with family and friends.

Lee Fletcher

Lee Fletcher

(RHAD), (BSHAA), Ba(Hons)

Lee Fletcher, Company Director and Principal Audiologist at Regain Hearing, has over a decade of experience in dispensing private hearing aids, having qualified in 2005 at Amplivox Academy in Wilmslow. He began his career as a field audiologist, offering home-visit services, and developed the UK’s first mobile demonstration unit to showcase instant hearing correction. Promoted in 2007 to run Amplifon’s Maidstone centre, Lee combines his background in Creative Music Technology from Sheffield University with advanced audiology techniques to treat hearing loss and tinnitus. Known for his approachable manner and technical expertise, Lee has established Regain Hearing as a successful private practice since 2010, with branches across Kent. Outside of work, he enjoys spending time with his wife, Lindsay, and their four daughters, and playing music with his band.

Services we offer at our Croydon Clinic

Following your hearing test in Croydon we’ll discuss our findings, suggestions, and any treatments or therapies we believe would help. Rest assured that we never make any recommendations that we do not think will actively improve your hearing or add value to your life.

Ear Wax Removal

Our skilled audiologists use microsuction to safely and effectively remove earwax from your ears. This can dramatically improve your hearing while also protecting your auditory health. Our microsuction ear wax removal treatment is fast, pain-free and can be conducted at one of our clinics or at your home.

Hearing Tests in Croydon

If you’re concerned about your hearing, scheduling a hearing test is the best thing you can do. Using the latest equipment, our team can conduct thorough hearing examinations to identify the root cause of hearing loss, enabling us to offer the most effective treatment for your specific needs. Our hearing tests consist of video otoscopy, speech mapping, ear pressure testing, word list tests, and a hearing loss simulator, ensuring a complete and precise assessment of your hearing health.

Hearing Aid Demonstrations

At our clinics, we provide demonstrations of our extensive range of hearing aids, helping you choose the hearing aids that best suit your individual requirements. We will assist you in becoming familiar with using and maintaining your hearing aids and explain how they enhance your hearing ability.

Hearing Aid Accessories

With Regain Hearing, we make it easier to improve your experience of using hearing aids. We stock a range of hearing aid accessories and general ear care products to enhance your hearing. Explore our complete collection of hearing domes, sleeves, wax guards and batteries online and in-store.

Tinnitus Treatment

Do you experience ringing in your ears? It could be tinnitus. Our innovative tinnitus treatment involves different approaches — from counselling to sound therapy — to help alleviate the symptoms of tinnitus and restore your quality of life.

Custom Ear Protection

Loud noises can permanently affect your hearing. That’s why it’s vital to protect your ears. Our experienced audiologists can fit custom earplugs and other types of ear protection to preserve your hearing health and prevent irreversible hearing loss.

Reasons to Schedule a Private Hearing Test

Booking a hearing test is always the first step to resolving any concerns or changes to your hearing or to ensure your hearing hasn’t deteriorated if you work in a profession with repeated or prolonged exposure to loud noise.

We’d always suggest booking a hearing test if you feel uncertain about the quality of your hearing, irrespective of whether you think the cause may be something that will self-correct in time. For instance, build-ups of earwax can impact our hearing and can be easily and quickly removed, whereas leaving a blockage as-is could lead to an ear infection or worsening hearing loss symptoms.

Regain Hearing’s audiology teams and hygienists are committed professionals, and we recognise how important our hearing is. Any issues or concerns are best looked into as quickly as possible, either to offer a resolution, clarify why your hearing has changed, or offer reassurance that your ears and hearing are in good health.

During a hearing test, you’ll have the opportunity to explain anything that may have caused you to worry about your hearing, such as:

Once your audiologist knows the primary reason for your hearing test, they’ll be able to recommend the next steps, using a range of pain-free evaluations and assessments that help us get a clear picture of what’s happening in your ears and the overall health of your hearing.

What to Expect From a Hearing Test at Regain Hearing Croydon

Every hearing test is adapted to your needs and requirements, and you will have all the time you need to chat with your audiologist about the reasons that have prompted you to book a hearing evaluation or anything specific that is causing you concern.

From there, whether you’d like a routine full hearing assessment or need a specific procedure to check whether a previously diagnosed condition remains under control, we’ll advise on the tests we think are necessary and work through each step.

audiologist performing ear wax removal in Croydon
audiologist performing ear wax removal in Croydon

Not every client needs every hearing test, so much depends on the hearing loss or changes you’ve noticed, as well as anything we discover during the testing processes. We may recommend some or all of the following.

  • Video otoscopy: A hearing test that gives us a detailed real-time look at your ear canal using a tiny camera that provides a live video feed. You can watch the video if you’d like to and can see any indications of infection, wax or inflammation.
  • Speech mapping: This appraisal allows us to gain a more specific understanding of how your ears interpret sounds, often helping us adjust the programming of your hearing aids to ensure they meet your particular needs.
  • Tympanometry: Ear pressure tests verify the health of your middle ear, which often influences how you perceive sounds. Issues like torn eardrums, infections or excess fluid can be quickly identified and treated to relieve abnormal pressure levels.
  • Software-based word list tests: We use electronic speech processing tests, which produce tones through headphones at varied pitches and volumes to see how you process spoken words and how background noise impacts your hearing quality.
  • Hearing loss simulation: Understanding how hearing loss affects your perceptions of conversations and other noises is key to effective treatment. Simulators mimic the exact way you hear sounds, which can help explain your hearing condition and share this with friends and loved ones.

If you are interested in any of these testing options or would like to arrange a full hearing test with our talented audiology team, please get in touch.

Affiliate Nearby Attractions

It’s a fantastic advantage to be located in such a popular retail location with a great choice of restaurants and shopping outlets in a relatively small vicinity. This provides a convenient excuse to take full advantage of the surroundings, especially since our hearing tests and treatments are non-invasive, leaving you to enjoy the rest of your day in comfort.

Within Airport House itself, there is a welcoming cafe and bar/restaurant to enjoy. Of course, this is a firm favourite for regular visitors and a pleasant surprise for new clients!

Visit our Croydon Regain Hearing clinic today to experience an efficient, first-class healthcare service tailored to help you with hearing loss. Get in touch to book an appointment today.

Book Your 5-Star Rated Hearing Consultation Today

Your hearing ability can affect your quality of life. If you are worried about hearing loss, tinnitus, or other ear-related issues that are impacting your lifestyle, it’s time to take action. Contact our audiologists to schedule a consultation and let us help you live life to the fullest — with optimal hearing.

What types of hearing tests are performed at Regain Hearing Croydon?

At Regain Hearing Croydon, we conduct a variety of hearing tests, including pure-tone audiometry, speech audiometry, tympanometry, and otoacoustic emissions testing. These tests help our audiologists assess your hearing ability, identify any potential issues, and recommend appropriate interventions.

While a hearing test can help identify underlying hearing loss that may be contributing to tinnitus, it may not necessarily pinpoint the exact cause. Our audiologists will conduct a comprehensive evaluation, which may include a hearing test, to better understand your tinnitus and recommend appropriate treatment options, including our range of pioneering tinnitus treatments.

When performed by a trained professional — like our team of audiologists at Regain Hearing Croydon — microsuction ear wax removal should not be painful. Some individuals may experience mild discomfort or a sensation of pressure during the procedure, but our experienced audiologists take great care to ensure your comfort and safety throughout the process. Your experience should not result in any pain.

We offer a wide selection of hearing aids and hearing aid accessories from top manufacturers, including behind-the-ear (BTE)receiver-in-canal (RIC) and completely-in-canal (CIC) styles. Our audiologists will help you choose the best hearing aid based on your specific needs and preferences.

The adjustment period for wearing hearing aids varies from person to person. It can take anywhere from a few days to several weeks for individuals to adapt to their new hearing aids. Our audiologists will guide you through the process and provide tips to help you acclimate more quickly.

Our closest alternative is to book to see our hearing specialists in South London.

You can also book ear wax removal in Gravesend and Northfleet which is 1 hour away.