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The historic dockyard is easy to find, with helpful signage in and around central Chatham. Our location is directly within the dockyard buildings, a short route from the main entrance barriers.
Turn into Chatham Dockyard and park in the main car park, turning left just before you reach it. Walk towards the security building on the left and ask for Regain Hearing at the barrier. The Joiners Shop is a one-minute walk from there. You will see it on the right-hand side, just past the disabled car park on the left (if you have a disabled badge, you can park here, which is very convenient). Just pop into reception, and we’ll take it from there!
Free parking spaces are abundant near the clinic — we’re ideally located for all your hearing healthcare needs. Alternatively, if you prefer, just park in the main dockyard customer parking area and walk down from there. You will still need to go to the security building, which will be on your left-hand side and get them to buzz you through.
Monday 9.00 am – 5.30 pm
Tuesday 9.00 am – 5.30 pm
Wednesday 9.00 am – 5.30 pm
Thursday 9.00 am – 5.30 pm
Friday 9.00 am – 5.30 pm
Saturday CLOSED
Sunday CLOSED
Our team of highly qualified audiologists at the Regain Hearing clinic in Chatham are here to provide you with the best possible solution for your hearing needs.
We help people with a range of common hearing problems, including:
Our clinics are fully equipped with the latest audiological equipment, enabling us to conduct comprehensive hearing tests and treatments on-site. All of our locations are clean and modern and always have a welcoming atmosphere.
If you live in Chatham, we also offer home services upon request, bringing our expert care to the comfort of your home.
No matter where you receive our service, you’ll have access to the best care available. Our methodical audiological approach transforms lives by restoring your hearing, helping you to reclaim your confidence and carry out daily activities with ease.
Regain Hearing is ranked 4.9 out of 5 stars on Google Reviews — see what our patients say about their experience at our Regain Hearing clinic in Chatham.
Consultant Audiologist
Coming Soon…
Consultant Audiologist
Justin’s background is in Marine Engineering with the Royal Navy, where he rose to the rank of Chief Petty Officer. He brings with him structured, organisational skills and a calm, careful manner. After leaving the forces, Justin joined Regain Hearing and trained for his qualification as a Hearing Care Assistant (HCA) and has since furthered his career by successfully obtaining a degree in Audiology to become a Consultant Audiologist within the company. He feels that as a hearing aid wearer himself, he has a natural empathy with our patients and appreciates how vital it is to ensure their hearing aids and their ears are kept in tip-top condition. Justin gets great satisfaction from helping patients old and new and loves being able to improve the quality of life of those with untreated hearing loss. When not working or studying, Justin has interests in technology, electric vehicles, home improvement, green energy, gardening and walking.
Company Director, Principal Audiologist
As Company Director and Principal Audiologist at Regain Hearing, Lee Fletcher is no stranger to the hearing aid industry. He has dispensed private hearing aids for over a decade, after qualifying in 2005 following training at Amplivox Academy in Wilmslow, Cheshire. This is also how he met his future wife and business partner, Lindsay Stride (RHAD), who was enrolled in the same Audiology training course. Lee started his career in Audiology as a field operative, providing a home-visit hearing aid service. He developed the first mobile demonstration unit in the UK, where he was able to show clients instant hearing correction and the benefits of listening to improved speech clarity whilst using a noise simulator. In 2007, Lee was promoted to running the flagship Amplifon hearing aid centre in Maidstone as a Corporate Audiologist (the youngest to achieve this at the time). Many of Lee’s achievements have been due in part to the degree he studied for prior to his career in Audiology. He obtained a 2:1 Ba (Hons) degree in Creative Music Technology from Sheffield University in 1999. This has given him an intuitive understanding of sonic behaviour when marrying digital sound manipulation with organic sound transference, i.e. the human ear — especially complex when there’s a problem in the auditory pathway. Lee has established highly skilled, self-developed techniques to effectively treat hearing loss and tinnitus. He is a true specialist in his field, with an approachable, down-to-earth manner and a strong sense of professionalism. He has a natural ability to put clients at ease, has time for people and listens to patients’ needs before addressing their concerns. Lee’s technical ability is second to none, whether correcting a challenging hearing loss or honing in on a particularly troublesome case of tinnitus. When setting up his own business as a private audiologist, London seemed the ideal starting point, and since 2010, Regain Hearing has flourished, with branches opening across the Kent region. Alongside operating the high street practices, Lee has held countless Hearing and Tinnitus Events throughout Essex, Kent and Southeast London. This has resulted in him gaining an exceptionally high level of experience in doing hearing tests and tinnitus consultations, which sets him apart from many other hearing aid dispensers. When not spending time with his wife Lindsay and their four daughters, Lee loves practising and performing with his band, where he plays guitar and sings. Lee has a deep love of music and writes his own songs. Many of our patients will confirm that when on home visits, he can’t resist trying out any musical instruments that his patients may have lying around — it’s not often that you get a song along with your hearing test.
Consultant Audiologist
Joanne Brett Apprentice Audiologist Joanne joined Regain Hearing in June 2021 as a Trainee HCA. She has been a Health Care professional for many years and came to us from a large high street opticians and hearing care centre. Jo has previously worked and cared for children and young adults on the Autism Spectrum and with additional special needs. She has a friendly, caring, and calm nature and enjoys a nice chat with her patients. Jo and her husband have two teenage children and when she is not working she enjoys walking her three dogs and watching her son’s team play football. Jo is also a qualified reflexologist and complementary therapist.
Our practice provides a range of services to help you achieve the best hearing possible.
We use microsuction wax removal equipment to safely and effectively remove earwax. Our experienced audiologists will help enhance your hearing and protect your ears with the latest ear wax removal treatment. This can be conducted either at our clinic or in the comfort of your own home.
If you are worried about your hearing, you should schedule a hearing test. Our team conducts thorough hearing tests using the latest equipment to identify the root cause of hearing loss, enabling us to offer the most effective treatment possible. Our hearing tests consist of video otoscopy, speech mapping, ear pressure testing, word list tests, and a hearing loss simulator, ensuring a complete and precise assessment of your hearing health.
At our clinics, we provide demonstrations of our extensive range of hearing aids, helping you choose the hearing aids that best suit your individual requirements. We will assist you in becoming familiar with using and maintaining your hearing aids and explain how they enhance your hearing ability.
We stock hearing aid accessories to improve your experience of using hearing aids. Explore our collections of hearing domes, sleeves, wax guards and batteries, as well as general ear care products to enhance your hearing.
If you experience a ringing in your ears, it could be tinnitus. Our innovative tinnitus treatment involves different approaches — from counselling to sound therapy — to help alleviate the symptoms of tinnitus and restore your quality of life.
Excessive noise can harm your hearing. Protect your ears with the help of our experienced audiologists, who specialise in fitting custom earplugs and other types of ear protection. With our expert help, it’s easy to preserve your hearing health and prevent permanent hearing loss.
Our experienced team of audiologists in Chatham are committed to providing personalised care to all of our patients. We understand that hearing loss can be a difficult and frustrating experience, which is why we offer a unique, streamlined service that makes it easy to get the help you need. Book your appointment with Regain Hearing today, and let us help you take control of your hearing health.
We know that hearing issues can be a cause of stress for people of all ages. That’s why we make booking a consultation easy — simply fill out our booking consultation form to start your journey. When you visit our Regain Hearing clinic in Chatham, we promise a warm welcome and the very best care. Our experienced team will prioritise your comfort and peace of mind throughout the process.
We’ll take the time to understand your situation and any challenges you face with your hearing health. Our friendly team will conduct a hearing test using the latest equipment to evaluate your hearing and identify the cause of any hearing loss, including tinnitus. The results of the test will be explained in a way that’s easy to understand — without using jargon — so that you’re fully informed.
After the assessment, our audiologists will answer any questions you may have regarding your hearing and ear health. We’ll recommend the solutions to match your specific requirements, factoring in things like your lifestyle and goals. We offer several treatment options that will be tailored to your preferences and needs, including hearing aid fittings, ear wax removal, and even pioneering tinnitus treatments.
At Regain Hearing, we are dedicated to providing the highest level of support throughout your journey to better hearing health. We take pride in offering the best quality care, making sure you feel confident in your treatment decisions.
We are delighted to operate within such an impressive, historic area. When visiting Regain Hearing Chatham at The Historic Dockyard, some of our visiting patients like to make a day of it, so why not check out what else the Dockyard has to offer? Our hearing tests and treatments are non-invasive so that you can enjoy the rest of your day in comfort. You’ll find plenty of magnificent sights, from the Victorian Ropery and HM Submarine Ocelot to the set of the television series Call the Midwife! Also, you’ll be in excellent hands with our experienced principal audiologist Justin Hellen, a former Royal Marine.
At our award-winning hearing clinics, we put patient care at the heart of everything we do. If you are concerned about your hearing or would like to book an appointment with one of our audiologists in Chatham, please do not hesitate to get in touch with our friendly team.
The quality of your hearing can affect how much you enjoy life, from your ability to perform at work to your confidence in social situations. If you’re worried that hearing loss, tinnitus or other ear-health problems are impacting your lifestyle, then it’s time to make a change. Book a consultation with our audiologists, and let us help you embrace life with optimal hearing.
To prepare for a hearing test, ensure your ears are free of excessive wax, as this can have an effect on the results of the test. You should also avoid exposure to loud noises for at least 24 hours before the test, such as concerts or potentially loud events. During the appointment, our audiologists will guide you through the testing process and answer any questions you may have.
Avoid using cotton swabs, ear candles, or other objects to remove ear wax, as they can push wax further into the ear canal and cause damage. Simply clean the exterior of your ears from excess ear wax and let our capable team handle the rest.
There are no specific age restrictions for hearing tests at our Regain Hearing clinic in Chatham. We offer hearing evaluations for individuals of all ages, from infants to seniors. Our audiologists have the expertise and equipment required to assess hearing in patients across the age spectrum and provide appropriate recommendations for hearing care.
Yes, temporary hearing loss may result from ear infections, impacted ear wax, or exposure to loud noises. However, it’s essential to consult an audiologist for a proper evaluation. If you’re concerned about hearing loss, book a consultation with us at Regain Hearing Chatham.
Untreated hearing loss can have significant consequences, including social isolation, increased risk of cognitive decline, reduced job performance, and decreased quality of life. Early intervention and appropriate treatment can help mitigate these risks and improve overall well-being. If you suspect you have hearing loss, consult with our audiologists at Regain Hearing in Chatham for a comprehensive evaluation and personalised recommendations.
Yes, we offer custom-made ear protection at our clinics, including noise reduction for musicians, swimmers, and individuals exposed to loud environments. Our audiologists will take impressions of your ears and create personalised earplugs to provide optimal protection and comfort.
Yes, we offer custom-made ear protection at our clinics, including noise reduction for musicians, swimmers, and individuals exposed to loud environments. Our audiologists will take impressions of your ears and create personalised earplugs to provide optimal protection and comfort.
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Company No. 07124759