
13 Market Buildings, Maidstone, Kent ME14 1HP
0800 028 6763
9am – 5:30pm Monday to Friday
How to find us
Our Regain Hearing Maidstone flagship practice is very close to the renowned Royal Star Arcade shopping precinct on a popular cut-through road called Market Buildings. This happens to be a protected area of the town with charming cobbled streets. Accessible via Maidstone High Street or Earl Street at the other end, Regain Hearing’s Practice is directly opposite Frederic’s Bistro.

Parking Information
There are a number of public car parks nearby including Fremlin Walk Car Park.
This flagship practice is very close to the renowned Royal Star Arcade shopping precinct on a popular cut-through road called Market Buildings. This happens to be a protected area of the town with charming cobbled streets. Accessible via Maidstone High Street or Earl Street at the other end, Regain Hearing’s Practice is directly opposite Frederic’s Bistro.
Our Opening Hours
Monday 9.00 am – 5.30 pm
Tuesday 9.00 am – 5.30 pm
Wednesday 9.00 am – 5.30 pm
Thursday 9.00 am – 5.30 pm
Friday 9.00 am – 5.30 pm
Saturday CLOSED
Sunday CLOSED
"I was cared for my Klaudia, and she couldn’t have been more attentive, informative and patient. There’s a reason I won’t go anywhere else."
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Book a Consultation with Our Hearing Specialists
If you’re noticing changes in your hearing or simply want to ensure your ears are in top condition, booking a hearing test in Maidstone is a great first step. With professional hearing consultants and state-of-the-art equipment, you’ll receive a thorough assessment tailored to your needs. Whether you’re experiencing mild symptoms or more significant concerns, a hearing test can help identify any issues early, providing peace of mind and guidance on the next steps.
At our Regain Hearing clinic in Maidstone, our highly experienced audiologists and hearing aid dispensers focus on improving your hearing health from the moment you walk through the door.
We offer various hearing services, including:
Hearing tests
Hearing aids
Ear wax removal
Tinnitus treatment
Custom hearing protection.
So, if you’re looking to book a hearing test in Maidstone for a team that truly cares about your hearing health, look no further than Regain Hearing in Maidstone. And don’t just take our word for it — see what our patients say about their experiences at our Regain Hearing clinics — we’re ranked 4.9 out of 5 stars on Google Reviews!
Meet our Consultants in Maidstone Clinic

Kerry Clarkson
Hear Care Assistant HCA
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Klaudia Borowka
RHAD, BSc Audiology Science
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Lindsay Fletcher (nee Stride)
(RHAD) (BSHAA) (FdA)
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Justin Hellen
(RHAD) (BSHAA) FdSc
Hearing Services We Offer at Regain Hearing Maidstone
Wax Removal
Our team of audiologists are trained in using the latest microsuction techniques to safely and effectively remove earwax from your ears, enhancing your hearing and maintaining the health of your ears. Our microsuction ear wax removal treatment is quick, painless and can be conducted in the comfort of your own home.
Hearing Tests
Have you noticed changes in your hearing? We recommend a hearing test. Our dispensers perform comprehensive exams, including video otoscopy, speech mapping, ear pressure testing, word list tests and a hearing loss simulator, to accurately identify the cause of hearing loss and provide effective treatment.
Hearing Aid Demonstrations
We offer demonstrations of our comprehensive selection of hearing aids. Our team will help you find hearing aids that best suit your individual needs and assist you in using and maintaining them, as well as explaining how they improve your hearing.
Hearing Aid Accessories
We offer hearing aid accessories to enhance your experience of using hearing aids. Browse our range of hearing domes, sleeves, wax guards and batteries, along with general ear care products, to improve your hearing.
Tinnitus Treatment
If you experience ringing, buzzing or whistling in your ears, it could be caused by tinnitus. We offer pioneering tinnitus treatments, including counselling and sound therapy, to help alleviate symptoms and improve your quality of life.
Custom Ear Protection
Loud noises can cause permanent damage to your hearing. If you need to protect your ears, our team of audiologists can customise earplugs and other forms of ear protection to preserve your hearing health and prevent irreversible hearing loss.

What to Expect from Your Consultation at Regain Hearing Maidstone
Many first-time clients are unsure what to anticipate during a Maidstone hearing test or are concerned about whether inner ear examinations and evaluations are likely to be uncomfortable. All of the tests we offer are entirely pain-free, using the latest equipment and technology to provide tests suitable even for very sensitive ears or following an ear infection or surgery.
Below, we’ve summarised what you can expect during each testing phase, depending on the tests your hearing aid dispenser recommends.
Video otoscopy involves a tiny camera, enabling us to see what is happening within your inner ear in great detail. You can see a live feed of the captured footage as we explain what we’re seeing and what that tells us.
Speech mapping is a great way to see how you hear and perceive sounds at different frequencies and volumes, and we use hearing aids to map a visual picture of any areas of hearing loss.
Ear pressure tests, also known as tympanometry, allow your audiologist to examine the health of your middle ear, checking for issues such as damaged eardrums or fluid that can cause pain and discomfort.
Word list testing involves wearing a set of headphones, where we play a series of sounds at varied volumes and pitches. This test helps to accurately diagnose any specific types of sounds you struggle to hear.
Hearing loss simulation uses a technological tool to demonstrate how sounds appear to you. This test is ideal for clients who bring a partner or friend with them and showcases which types of sounds you cannot hear.
Before and during each test, we’ll walk you through the steps and can stop at any time if you would like more information.
Affiliate Nearby Attractions
Maidstone town centre is refreshingly vibrant with a wide variety of shops. A short walk away is Maidstone Museum — free to explore, and with a diverse range of exhibits, it’s a great day out for all the family. Near Regain Hearing, you will also find a wide selection of restaurants along Earl Street, well known for its diversity and quality offerings.
What Our Patients Say
Frequently Asked Questions
1. What services does Regain Hearing in Maidstone offer?
After our hearing test in Maidstone, you’ll have access to a wide range of treatments. Our services include ear wax removal, tinnitus management and hearing aid solutions. Please call us if there is a service not mentioned you are looking for.
2. How do I know if I need ear wax removal?
Should you be experiencing symptoms like ear pain, hearing loss, tinnitus, or a sensation of fullness in the ear, it could indicate the presence of excessive ear wax. Schedule microsuction ear wax removal and our audiologists will determine if you have an ear wax blockage.
3. What is tinnitus, and how is it treated?
Tinnitus symptoms are typically buzzing, ringing, clicking or any sound that is constant and has no external source. We offer comprehensive tinnitus evaluations and treatments to help alleviate your symptoms. Our treatment options may include sound therapy, counselling, or the use of hearing aids with built-in tinnitus management features. Let us help you regain control of your hearing health and quality of life.
4. How long does it take for tinnitus treatment to show results?
The length of tinnitus treatment and the time it takes to observe improvements may vary from person to person and depending on the particular treatment method applied. While some individuals may start to feel relief within a few weeks, others may need several months of regular treatment. At Regain Hearing Maidstone, our audiologists will collaborate with you to create a customised treatment plan and assess your progress throughout the process.
