Airport House, 265 Purley Way, Croydon CR0 0XZ
0800 028 6763
9am – 5:30pm Monday to Friday
How to find us
Airport House is easy to find, partly because it is very well known, and also due to the magnificent de Havilland Heron plane on display, directly in front of the building! On the familiar Purley Way, you can’t miss Airport House, nestled amidst a popular retail area, which has populated around it over recent years and grown significantly.
Parking Information
Parking is free and readily available directly outside Airport House. It couldn’t be more convenient to park and then walk a short distance to the entrance of the building.
Our Opening Hours
Monday 9.00 am – 5.30 pm
Tuesday 9.00 am – 5.30 pm
Wednesday 9.00 am – 5.30 pm
Thursday 9.00 am – 5.30 pm
Friday 9.00 am – 5.30 pm
Saturday CLOSED
Sunday CLOSED
"Having had a poor experience at a high street multiple the service at Hidden Hearing was totally different and of the highest standard. The test was very full and informative it was also done carefully without hurry. Everything was well explained and expertise shared. I now await the custom made hearing aids to arrive."
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Book a Consultation with Our Hearing Specialists
At our Regain Hearing clinic in Croydon, our team of highly qualified and experienced hearing specialists focus purely on improving all of your hearing concerns from the moment you walk through the door.
We help people with a range of common hearing problems, including:
Tinnitus
Ear wax blockages
Hearing loss.
Our clinics are fully equipped with the latest audiological equipment, enabling us to conduct comprehensive hearing tests in Croydon. All of our locations are clean and comfortable, with a welcoming atmosphere.
Meet our Consultants in Croydon Clinic
Lee Fletcher
(RHAD), (BSHAA), Ba(Hons)
Hearing Services We Offer at Regain Hearing Croydon
Wax Removal
Our team of audiologists are trained in using the latest microsuction techniques to safely and effectively remove earwax from your ears, enhancing your hearing and maintaining the health of your ears. Our microsuction ear wax removal treatment is quick, painless and can be conducted in the comfort of your own home.
Hearing Tests
Have you noticed changes in your hearing? We recommend a hearing test. Our dispensers perform comprehensive exams, including video otoscopy, speech mapping, ear pressure testing, word list tests and a hearing loss simulator, to accurately identify the cause of hearing loss and provide effective treatment.
Hearing Aid Demonstrations
We offer demonstrations of our comprehensive selection of hearing aids. Our team will help you find hearing aids that best suit your individual needs and assist you in using and maintaining them, as well as explaining how they improve your hearing.
Hearing Aid Accessories
We offer hearing aid accessories to enhance your experience of using hearing aids. Browse our range of hearing domes, sleeves, wax guards and batteries, along with general ear care products, to improve your hearing.
Tinnitus Treatment
If you experience ringing, buzzing or whistling in your ears, it could be caused by tinnitus. We offer pioneering tinnitus treatments, including counselling and sound therapy, to help alleviate symptoms and improve your quality of life.
Custom Ear Protection
Loud noises can cause permanent damage to your hearing. If you need to protect your ears, our team of audiologists can customise earplugs and other forms of ear protection to preserve your hearing health and prevent irreversible hearing loss.
What to Expect from Your Consultation at Regain Hearing Croydon
Every hearing test is adapted to your needs and requirements, and you will have all the time you need to chat with your hearing specialist about the reasons that have prompted you to book a hearing evaluation or anything specific that is causing you concern.
From there, whether you’d like a routine full hearing assessment or need a specific procedure to check whether a previously diagnosed condition remains under control, we’ll advise on the tests we think are necessary and work through each step.
Not every client needs every hearing test, so much depends on the hearing loss or changes you’ve noticed, as well as anything we discover during the testing processes. We may recommend some or all of the following.
Video otoscopy: A hearing test that gives us a detailed real-time look at your ear canal using a tiny camera that provides a live video feed. You can watch the video if you’d like to and can see any indications of infection, wax or inflammation.
Speech mapping: This appraisal allows us to gain a more specific understanding of how your ears interpret sounds, often helping us adjust the programming of your hearing aids to ensure they meet your particular needs.
Tympanometry: Ear pressure tests verify the health of your middle ear, which often influences how you perceive sounds. Issues like torn eardrums, infections or excess fluid can be quickly identified and treated to relieve abnormal pressure levels.
Software-based word list tests: We use electronic speech processing tests, which produce tones through headphones at varied pitches and volumes to see how you process spoken words and how background noise impacts your hearing quality.
Hearing loss simulation: Understanding how hearing loss affects your perceptions of conversations and other noises is key to effective treatment. Simulators mimic the exact way you hear sounds, which can help explain your hearing condition and share this with friends and loved ones.
If you are interested in any of these testing options or would like to arrange a full hearing test with our talented audiology team, please get in touch.
Affiliate Nearby Attractions
It’s a fantastic advantage to be located in such a popular retail location with a great choice of restaurants and shopping outlets in a relatively small vicinity. This provides a convenient excuse to take full advantage of the surroundings, especially since our hearing tests and treatments are non-invasive, leaving you to enjoy the rest of your day in comfort.
Within Airport House itself, there is a welcoming cafe and bar/restaurant to enjoy. Of course, this is a firm favourite for regular visitors and a pleasant surprise for new clients!
Visit our Croydon Regain Hearing clinic today to experience an efficient, first-class healthcare service tailored to help you with hearing loss. Get in touch to book an appointment today.
What Our Patients Say
Frequently Asked Questions
1. What types of hearing tests are performed at Regain Hearing Croydon?
At Regain Hearing Croydon, we conduct a variety of hearing tests, including pure-tone audiometry, speech audiometry, tympanometry, and otoacoustic emissions testing. These tests help our audiologists assess your hearing ability, identify any potential issues, and recommend appropriate interventions.
2. Can a hearing test diagnose the cause of my tinnitus?
While a hearing test can help identify underlying hearing loss that may be contributing to tinnitus, it may not necessarily pinpoint the exact cause. Our audiologists will conduct a comprehensive evaluation, which may include a hearing test, to better understand your tinnitus and recommend appropriate treatment options, including our range of pioneering tinnitus treatments.
2. Is microsuction ear wax removal painful?
When performed by a trained professional — like our team of audiologists at Regain Hearing Croydon — microsuction ear wax removal should not be painful. Some individuals may experience mild discomfort or a sensation of pressure during the procedure, but our experienced audiologists take great care to ensure your comfort and safety throughout the process. Your experience should not result in any pain.
3. What types of hearing aids are available at Regain Hearing Croydon?
We offer a wide selection of hearing aids and hearing aid accessories from top manufacturers, including behind-the-ear (BTE), receiver-in-canal (RIC) and completely-in-canal (CIC) styles. Our audiologists will help you choose the best hearing aid based on your specific needs and preferences.
4. How long does it take to get used to wearing hearing aids?
The adjustment period for wearing hearing aids varies from person to person. It can take anywhere from a few days to several weeks for individuals to adapt to their new hearing aids. Our audiologists will guide you through the process and provide tips to help you acclimate more quickly.
5. What are our nearest clinics?
Our closest alternative is to book to see our hearing specialists in South London.
You can also book ear wax removal in Gravesend and Northfleet which is 1 hour away.